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Frequently Asked Questions

Can I return or exchange a product if I'm not satisfied with my purchase?

Yes, we have a return and exchange policy to ensure customer satisfaction. If you're not completely satisfied with your purchase. Make sure to review our return policy here for detailed instructions.

Are there any discounts or promotions available for the products in this collection?

We suggest that you subscribe to our newsletter or follow us on social media to stay updated on the latest promotions and discounts. All new customers who sign up to our newsletter will also receive 10% off their first purchase.

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Shipping & Delivery

Free shipping on all orders over $35.

At Snakehive we offer speedy and efficient shipping to anywhere in the USA. Our standard shipping option usually takes between 3-5 days, but may arrive sooner.

Please feel free to contact us at sales@snakehive.co.uk for any queries regarding the delivery of your product.

Warranty & Returns

For peace of mind, we offer a no-quibble, money back guarantee on this product if returned to us within 30 days of purchase, in an unused condition.

All products are covered under individual manufacturing warranties where you can find more information about in the footer.